WARRANTY

Warranty Inclusions

WARNER STONE warrants that its engineered quartz stone products will be free from manufacturing defects and will perform under normal use for a period of ten (10) years from the date of installation. This warranty applies only to the original purchaser and is not transferable.

This warranty does not cover damage resulting from improper handling, fabrication, installation, or maintenance, including damage caused by exposure to extreme temperatures, physical or chemical abuse, or staining.

In the event of a manufacturing defect, WARNER STONE will, at its discretion, repair or replace the affected portion of the product or provide a credit equal to the original purchase price of the product. This warranty does not cover installation or fabrication costs, or any indirect or consequential damages.

To make a claim under this warranty, the purchaser must provide proof of purchase and notify WARNER STONE in writing within 30 days of discovering the alleged defect. WARNER STONE reserves the right to inspect the product and to determine the validity of the claim.

What is not included in the warranty?

• Improper installation, fabrication, or maintenance, including modifications to the surface after installation.
• Accidents or misuse, such as scratches, chips, or cracks caused by sharp or heavy objects.
• Exposure to extreme temperatures or conditions, including fireplaces or locations near swimming pools.
• Exposure to harsh chemicals or solvents that may cause discoloration or damage to the surface.
• Changes in color or texture due to natural wear and tear, exposure to sunlight, or other environmental factors.
• Variations in color or texture between different slabs or pieces of the same product.
• Damage caused by alterations or modifications made to the product after installation.
• Damage caused by natural disasters, such as earthquakes or floods.
• Neglect or lack of proper care and maintenance
• Failure to pay in full.
• Installation by a non-licensed or unqualified stonemason.